Vanessa Tan

مراجعة Go drive

I recently used this company's services for a shor...

I recently used this company's services for a short drive and had an overall average experience. The company's website was easy to navigate, making it convenient to book a ride. The app provided real-time updates about the driver's location, which was a nice feature. However, I found the fare to be slightly higher compared to other similar services in the area.

The driver arrived on time and was polite throughout the ride. The car was clean and comfortable. However, the driving itself wasn't the smoothest, as I felt some jerks and sudden brakes along the way. This could have been due to traffic, but it did affect the overall ride experience.

In terms of customer service, the company's communication was average. I reached out to their support team with a query, and while they responded promptly, they were unable to fully address my concern.

In conclusion, my experience with this company was average. While they have some convenient features, there is room for improvement in terms of pricing, driving quality, and customer service.