I recently used the services of an agency that hel...
I recently used the services of an agency that helps negotiate rental agreements. I found their website simple and easy to navigate, with all the information I needed clearly presented. The process of submitting my details and requirements was straightforward and I received a response promptly. However, I was somewhat disappointed with the level of communication once the negotiation process began. I had to reach out multiple times to get updates and often felt like I was not a priority. The agent assigned to me could have been more proactive in keeping me informed. That being said, they did manage to secure a reasonable rental agreement for me in the end. Overall, I would rate my experience as average. While the company delivered the desired outcome, there is room for improvement in terms of communication and customer service.