I recently booked a trip with this sustainable tra...
I recently booked a trip with this sustainable travel company and my experience was average. The website was user-friendly and provided a good amount of information on eco-friendly travel options. However, I found the booking process to be a bit clunky and could use some improvements in terms of usability. The customer support was responsive but didn't go above and beyond to assist with my queries. The prices were reasonable for sustainable travel, but I expected more options within my budget range. The trip itself was enjoyable, with knowledgeable guides and a focus on minimizing the environmental impact. However, I feel that the company could do more to promote local communities and support local businesses in the destinations they operate in. Overall, an average experience with room for improvement in customer service and promoting local sustainability.