I recently had the opportunity to visit a local pe...
I recently had the opportunity to visit a local pediatric clinic for my child's routine check-up. I found the experience at Primary Care Pediatrics to be average overall. The website was user-friendly and provided some helpful information about the services offered. However, the waiting time was quite long, and the reception staff seemed disorganized and unprofessional. Once we finally saw the doctor, they were knowledgeable and took the time to answer all of our questions. The clinic itself was clean and well-maintained. However, I feel that the customer service aspect could be improved significantly. Although the medical care provided was satisfactory, the lack of efficiency and attention to detail at the front desk was a bit disappointing. In conclusion, Primary Care Pediatrics offers adequate medical care, but there is certainly room for improvement in terms of customer service.