2023-11-19 17:37:57
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Being a regular customer at this lumber company, I must say that their services are pretty average. The online website is decent, easy to navigate, and provides necessary information about the products. However, I've experienced some hiccups with their delivery service. 🚚 The delivery was delayed twice, which caused inconvenience for my project timeline. The staff was apologetic and tried to rectify the situation, but the delays were frustrating. On a positive note, their customer service is attentive, friendly, and always willing to assist. 👍 The quality of the lumber itself is good; it is sturdy and durable. 🌲 Overall, while the company offers decent services and products, there is room for improvement in terms of delivery punctuality. I hope they address this issue in the future to enhance the customer experience.