المراجعات 11
المرشحات:
تقييم
لغة
نوع:
الأحدث
B
2023-9-23 21:43:39

My recent stay at Rosewood Hotels & Resorts was no...

My recent stay at Rosewood Hotels & Resorts was nothing short of amazing! The staff was incredibly friendly and attentive, and the service was top-notch. The room was spacious and beautifully designed, with all the amenities I needed for a comfortable stay. The bed was super comfortable and I had a great night's sleep. The hotel also had a variety of dining options, and the food was excellent. I can't wait to come back!

T
2023-9-15 10:21:06

My recent stay at a luxury hotel in town was fanta...

My recent stay at a luxury hotel in town was fantastic. The staff was incredibly friendly and accommodating, and the service was top-notch. The room was spacious and beautifully furnished, with a comfortable bed that provided a great night's sleep. The hotel's dining options were excellent, offering a variety of delicious dishes. I highly recommend this hotel for an exceptional stay.

B
2023-9-9 21:22:17

I recently stayed at Rosewood Hotels & Resorts and...

I recently stayed at Rosewood Hotels & Resorts and I have to say, it was an outstanding experience. The staff was extremely friendly and attentive, and the facilities were top-notch. The rooms were spacious and beautifully decorated, and the bed was so comfortable that I had the best sleep of my life. The hotel also offered a variety of dining options, and the food was absolutely delicious. I highly recommend Rosewood Hotels & Resorts to anyone looking for a luxury stay.

J
2023-6-28 7:47:54

My recent stay at a luxurious hotel far exceeded m...

My recent stay at a luxurious hotel far exceeded my expectations. The staff was incredibly welcoming and made me feel like a VIP. The room was beautifully decorated and had all the comforts I could ask for. The bed was extremely comfortable and I had a great night's sleep. The hotel's amenities were top-notch and the dining options were fantastic. I highly recommend this hotel to anyone looking for a five-star experience.

M
2023-4-16 19:39:12

😍👌 I had an incredible stay at Rosewood Hotels & R...

😍👌 I had an incredible stay at Rosewood Hotels & Resorts! The staff was amazing and made me feel welcomed throughout my visit. The room was spacious and had a stunning view of the city. The bed was super comfy and I slept like a baby. The hotel's dining options were fantastic, and the food was absolutely delicious. I can't wait to return for another memorable stay!

N
2023-3-30 15:29:41

🙌🌟 I had an amazing experience at Rosewood Hotels ...

🙌🌟 I had an amazing experience at Rosewood Hotels & Resorts! The staff went above and beyond to make sure I had a memorable stay. The room was spacious and had a breathtaking view. The bed was so comfortable and I slept like a baby. The hotel's dining options were fantastic, and the food was absolutely delicious. I can't wait to visit again!

I
2023-2-1 14:45:33

🌟🌟🌟🌟🌟 I absolutely loved my stay at Rosewood Hotel...

🌟🌟🌟🌟🌟 I absolutely loved my stay at Rosewood Hotels & Resorts! The staff was so friendly and helpful throughout my entire visit. The room was spacious and had a breathtaking view of the city. The bed was super comfortable and I had the best sleep of my life. The hotel also had fantastic dining options, and the food was delicious. I can't wait to come back for another stay!

M
2023-1-19 10:51:42

I recently had the pleasure of staying at a wonder...

I recently had the pleasure of staying at a wonderful hotel in town. The service was exceptional and the facilities were outstanding. The room was spacious and elegantly decorated, and the bed was incredibly comfortable. I had a great night's sleep and woke up feeling refreshed. The hotel's dining options were fantastic, and I thoroughly enjoyed the delicious food. I highly recommend this hotel to anyone looking for a luxurious stay.

S
2023-1-5 5:38:47

I recently had the pleasure of staying at an amazi...

I recently had the pleasure of staying at an amazing hotel in town. The service was exceptional and the facilities were top-notch. The room was spacious and beautifully decorated, with all the amenities I needed for a comfortable stay. The bed was incredibly cozy and I had a great night's sleep. The hotel also had a variety of dining options, and the food was delicious. I highly recommend this hotel to anyone in search of a luxury experience.

E
2022-12-19 12:23:35

I had the pleasure of staying at a luxury hotel he...

I had the pleasure of staying at a luxury hotel here in town recently. Everything about my stay was amazing. The service was impeccable and the facilities were outstanding. The room was beautifully designed and had all the amenities I needed. The bed was incredibly comfortable and I slept like a baby. The only downside was the price, but for the quality of the experience, it was worth it.

M
2020-2-24 0:48:47

في 24 ديسمبر 2017 ، اشتريت شهادة هدية لعلاج تدليك ...

في 24 ديسمبر 2017 ، اشتريت شهادة هدية لعلاج تدليك الخلد في سبا روزوود. لقد استلمت إيصال شراء مفصل مع شهادة الهدية. تم فقد شهادة الهدية لاحقًا (تم إلقاؤها عن طريق الخطأ). ذهبت إلى Rosewood مع إيصال الهدية التفصيلي ولم يكن أحد هناك على استعداد لمساعدتي. لقد قالوا ببساطة إنه لا يوجد شيء يمكنهم فعله ولم يقدموا أي حلول على الإطلاق. في 26 فبراير 2017 ، اتصلت بمكتب شركة روزوود في دالاس ، تكساس. قالت المرأة التي تحدثت معها عبر الهاتف إنها تستطيع تصحيح الموقف بسبب الإيصال الذي حصلت عليه واعتذرت لي عن نقص المساعدة عندما ذهبت شخصيًا إلى روزوود. اختتمت المكالمة بالقول إنها ستعاود الاتصال بي في غضون أيام قليلة عندما يمكنني الحصول على شهادة هدية جديدة واسترداد التدليك الذي اشتريته. لا أحد اتصل بي مرة أخرى. في آذار (مارس) ، أرسلت لها رسالتي بريد إلكتروني في تاريخين منفصلين ، وقد تم تجاهل كلاهما. في الرسالة الإلكترونية الثالثة التي أرسلتها ، تلقيت ردًا في 23 مارس ، يفيد بأن قسم تكنولوجيا المعلومات يعمل على حل المشكلة وأنها معقدة للغاية وأنني سأتلقى حلاً قريبًا. تاريخ اليوم هو 19 أبريل 2018 ، ولم يكن هناك تواصل آخر من جانب روزوود. هذا النقص في خدمة العملاء والمساءلة أمر مثير للاشمئزاز. كعميل ، لم أشعر أبدًا بمعاملة سيئة من قبل شركة. نحن في 2018 وهذا أمر مثير للسخرية تمامًا أن مثل هذا الوضع الذي يبدو بسيطًا أصبح صعبًا للغاية بسبب نقص قيم خدمة العملاء من موظفي Rosewood. يبدو أن Rosewood يفخر بكونه علامة تجارية فاخرة ، ولكن في الواقع الخدمة المقدمة لنفسي ، لم يكن العميل سوى شيء آخر.

مترجم
Rosewood Hotels & Resorts

Rosewood Hotels & Resorts

4.3